Taking in orders

Tap New order. The screen has three steps: Customer, Items and Payment.

Customer

1. 1Search by mobile number or name.
2. 2If they don’t come up, tap New customer, enter their name and mobile number, and choose their language.
3. 3Check Agrees to text messages about their orders only if the customer said yes.

If the customer has open orders or owes money on previous orders, you’ll see it right away.

Items

1. 1Tap a garment under the right service. Each tap adds one piece.
2. 2For wash & fold, enter the Pounds and tap Add.
3. 3If a garment has no price, type it in on the spot.
4. 4Under Details for each item, note the color, brand and any Stains or damage, and take a photo if needed.

Payment

1. 1Check the Ready by date. Turn on Rush if the customer needs it sooner; your store’s surcharge is added.
2. 2If it applies, add a Discount with its reason.
3. 3Choose how they’re paying: Pay at pickup, Pay in full or a Deposit.
4. 4For cash, enter the Cash received and the system calculates the Change due.
5. 5Tap Create order.

To take cash, the register must be open. See Cash register and closing.

After you create it

Print the receipt for the customer and the tags for the garments. Tags and receipts explains how to use them.